Terms and Condtions

Payment

We accept Visa, Mastercard and American Express.  We can only ship COD within Canada ($6 extra charge will apply).  If payment can not be made by credit card we will accept a certified cheque or money order that must be received before the order is shipped.  

Prices

All prices are subject to change without notice.  Due to the recent decline/fluctuation of the US dollar our US prices may change more frequently.  All shipping charges are extra and will be billed to the customer.  Applicable taxes, duties and customs charges are the responsibly of the customer. Please call for a quote on all custom or race applications.  

Shipping

All orders will be shipped by Fedex.  Some orders within Canada will be shipped by Canada Post.  Please specify if you prefer otherwise.

Orders

Orders will be taken by phone, fax or email Monday to Friday.  When ordering please state the year, make, model and engine size of your snowmobile.  Please make us aware of any engine mods or adjustments to the stock set up (failure to do so will void the warranty).    

Returns

For refused/returned items a 20% restocking fee will apply, plus shipping charges.  All items must be returned in new, unused and undamaged condition. Please call us before any returns are made.  A valid reason for return must be given.  Custom orders can not be returned.  For returns from out side of Canada please state on the commercial invoice and on the box 'Canadian Goods Returning'. Failure to follow the above instructions will result in unnecessary customs charges that will be charged back to you the customer.  

Repairs  

We repair damaged pipes.  If you have a package other than a return that you would like to ship to us for repair please give us a call ahead of time to ensure we can accommodate you.  If you are sending your package from outside of Canada please state 'Canadian Goods Returning for repair only' (so long as the goods originated in Canada), if the goods were manufactured somewhere other than Canada please state the description and 'goods are being sent for repair only and will be returned' on the commercial invoice.  Failure to follow the above instructions will result in unnecessary customs charges that will be charged to you the customer.

Pipe Particulars

All power claims and specifications are based on average results.  All exhaust systems are subject to an enhancement in design, fit, and/or appearance at any time.  If required, all exhaust systems will include, pipes, silencer, flanges, outlet hole(s) plate, belly pan protector plate and extra spring tabs.  A specification sheet will accompany all trail pipes.  Please closely follow the recommendations on the sheet we provide.

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